Troubleshooting Guide: Pellet Stove Won’t Drop Pellets

A pellet stove not dropping pellets into the burn pot can be a frustrating issue to deal with. In this article, we will provide a straightforward and practical troubleshooting guide for both technical and non-technical users to help address this problem.

1. Check the Hopper Level

The first thing to examine is the pellet hopper. Ensure it is sufficiently filled with pellets. A low pellet level is a common cause of pellet feeding issues.

2. Inspect the Auger System

The auger is responsible for delivering pellets from the hopper to the burn pot. If it’s not functioning correctly, pellet feeding problems can occur.

  • Obstructions: Look for any blockages in the auger tube. Even a small obstruction can disrupt pellet flow.

  • Auger Motor: Listen for the sound of the auger motor. If it’s not turning, it may need to be replaced.

  • Auger Shaft: Make sure the auger shaft is clean and free from debris or jammed pellets.

3. Examine the Burn Pot

The burn pot is where pellets are ignited. If it’s clogged or damaged, it can prevent pellet feeding.

  • Clean the Burn Pot: Remove ash and debris from the burn pot. A dirty burn pot can disrupt the ignition process.

  • Igniter: Ensure the igniter is working correctly. It should glow red and ignite the pellets.

4. Check the Ventilation System

Proper airflow is crucial for pellet feeding. Inspect the ventilation system:

  • Exhaust Fan: Ensure the exhaust fan is operational. It helps maintain the necessary draft for pellet combustion.

  • Air Intake: Verify that the air intake is not obstructed, allowing sufficient oxygen for combustion.

5. Examine the Control Board

The control board is the stove’s control center, regulating pellet feed and combustion. Malfunctions here can lead to pellet feeding problems.

  • Reset the Control Board: In some cases, a simple reset can resolve minor issues. Consult your stove’s manual for instructions on resetting the control board.

  • Check for Errors: Examine the control board for error codes. These codes can provide insights into the issue. Consult your manual for code meanings.

6. Thoroughly Clean the Stove

A dirty stove can lead to various issues, including poor pellet feeding. Regular cleaning is essential.

  • Ash Removal: Empty the ash pan and clean the exhaust path to ensure proper airflow.

  • Clean Sensors: Clean any sensors on the stove, such as temperature or pressure sensors, to ensure they provide accurate feedback to the control board.

7. Professional Assistance

If you’ve checked all the above and are still experiencing pellet feeding issues, it may be time to seek help from a professional technician. They can diagnose and fix more complex problems, such as a malfunctioning control board or motor.

In Conclusion

A pellet stove that won’t drop pellets into the burn pot can be a result of various factors. By systematically inspecting and cleaning the hopper, auger system, burn pot, ventilation, control board, and conducting routine cleaning, you can often resolve the issue. However, if the problem persists, don’t hesitate to seek professional help to ensure your pellet stove operates smoothly and efficiently, keeping your home warm and comfortable.

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