Troubleshooting Guide: Englander Pellet Stove Upper Auger Not Turning

A well-functioning wood-burning stove is essential for efficient and reliable heating during colder months. In this article, we will address a common issue with Englander pellet stoves – when the upper auger fails to turn. We’ll provide a step-by-step troubleshooting guide to help you identify and rectify the problem.

Understanding the Upper Auger System

Before diving into troubleshooting, let’s briefly go over the anatomy of a wood pellet stove. The upper auger is a crucial component responsible for transporting pellets from the hopper to the burn pot. It’s powered by a motor and controlled by the stove’s electronic system. When the upper auger fails to turn, it disrupts the pellet feed process and hinders the stove’s performance.

Troubleshooting Steps

  1. Check Power Supply:

    • Ensure the stove is plugged in and receiving power. Confirm that the power outlet is functional by testing it with another device.
    • Inspect the Circuit Board:

      • The circuit board is the control center of the pellet stove. Check for any visible signs of damage or loose connections.
      • Test the Upper Auger Motor:

        • Disconnect power and carefully access the motor. Test it using a multimeter to verify if it’s receiving the correct voltage. If the motor is not getting power, it may need replacement.
        • Examine the Upper Auger:

          • Remove any obstructing debris or pellets that might be preventing the auger from turning freely.
          • Inspect the Safety Switches:

            • Many stoves have safety switches that prevent the stove from operating if a component is not in the correct position. Ensure these switches are engaged properly.
            • Check for Jammed Pellets:

              • Sometimes, pellets can become stuck in the auger tube. Carefully remove any obstructions and clear the pathway.
              • Verify the Control Panel Settings:

                • Ensure that the stove is set to the appropriate mode (automatic or manual) and that the temperature settings are within the recommended range.
                • Test the Auger Motor Capacitor (if applicable):

                  • Some models have a capacitor that helps start the motor. If it’s faulty, the motor may not receive enough power to turn the auger.
                  • Inspect the Pellet Quality:

                    • Poor quality or oversized pellets can cause feeding issues. Ensure you are using high-quality, appropriately sized pellets recommended by the manufacturer.
                    • Consult the User Manual or Manufacturer:

                      • If none of the above steps resolve the issue, refer to the user manual for specific troubleshooting advice. Contacting the manufacturer’s customer support might also be necessary.

                      Conclusion

                      Maintaining a wood pellet stove in optimal condition is essential for efficient heating. When facing an issue like the upper auger not turning on your Englander pellet stove, systematic troubleshooting is key. By following the steps outlined in this guide, you can often identify and rectify the problem without the need for professional assistance. Remember to always prioritize safety and consult the manufacturer for specialized guidance if needed.

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