If you own a PelPro pellet stove and need to contact the manufacturer for technical support, spare parts, or general inquiries, you’ll want to find their phone number. In this concise article, we’ll provide you with the necessary details to reach PelPro customer support quickly and efficiently.
Contact Information
PelPro’s customer support team is readily available to assist you with your pellet stove-related questions and concerns. To reach them, use the following contact information:
- Phone Number: You can contact PelPro’s customer support by phone at 1-877-427-3316.
When to Contact PelPro Customer Support
Here are some common scenarios when you may need to reach out to PelPro’s customer support team:
Technical Issues: If you encounter any technical problems with your PelPro pellet stove, such as ignition issues, unusual noises, or error codes, it’s advisable to contact their technical support for assistance.
Warranty Claims: In the event that your pellet stove is covered by a warranty and requires repairs or replacement parts, you should get in touch with PelPro’s customer support to initiate the warranty claim process.
Product Inquiries: If you have questions about PelPro’s product offerings, features, or specifications, their customer support team can provide you with the information you need.
Installation and Maintenance: Whether you’re planning to install a PelPro pellet stove or require guidance on proper maintenance and cleaning, you can seek expert advice from PelPro’s team.
Before Calling
Before reaching out to PelPro’s customer support, it’s a good practice to have the following information readily available:
The model and serial number of your PelPro pellet stove. This information can be found in your stove’s owner’s manual or on a data plate located on the stove itself.
A description of the issue or question you have. Being able to articulate the problem or inquiry clearly will help the customer support team assist you more effectively.
Any relevant documentation, such as warranty information, purchase receipts, or maintenance records.
In Conclusion
PelPro’s customer support is dedicated to assisting you with your pellet stove-related needs. By using the provided phone number and being prepared with the necessary information, you can expect efficient and helpful assistance for any technical, product, warranty, or maintenance inquiries related to your PelPro pellet stove.