If you own a Breckwell pellet stove and require technical support, it’s essential to have the right contact information. In this article, we’ll provide you with the accurate and concise details you need to get in touch with Breckwell for assistance with your pellet stove.
Breckwell Customer Support
Breckwell, a reputable manufacturer of pellet stoves, provides customer support for troubleshooting, parts replacement, and other technical inquiries. To reach their customer support team, use the following contact information:
Phone Number: For technical support and general inquiries, you can call Breckwell at 1-800-468-1334.
Website: Visit the official Breckwell website at https://breckwell.com/ for additional resources, product information, and user manuals.
Online Resources
Before contacting Breckwell, consider using their online resources to troubleshoot common issues or find product information:
1. Manuals: On their website, you can find downloadable user manuals for various Breckwell pellet stove models. These manuals often include troubleshooting guides and maintenance instructions.
2. FAQs: Breckwell’s website may feature a frequently asked questions (FAQ) section that can provide solutions to common issues without the need for a phone call.
3. Email Support: While the primary contact method is via phone, you may also find an email contact option on their website for non-urgent inquiries or support requests.
4. Technical Documents: Breckwell might offer technical documents, such as wiring diagrams and installation instructions, that can assist with DIY troubleshooting.
Preparing for the Call
When you contact Breckwell’s customer support, be prepared to provide the following information:
Model and Serial Number: Have your pellet stove’s model and serial numbers on hand. These are usually located on a label on the stove. This information helps the support team identify your specific product.
Description of the Issue: Clearly describe the problem or question you have. The more details you can provide, the easier it will be for the support team to assist you.
Warranty Information: If your stove is under warranty, have your warranty details available. This will help determine if the issue is covered by the warranty.
Service Center Locator
Breckwell might have authorized service centers or technicians in your area. These professionals are trained to service Breckwell pellet stoves. Check their website for a service center locator tool or contact information for authorized service providers.
Conclusion
Breckwell is known for manufacturing reliable pellet stoves, and they provide customer support to assist you with technical issues or questions. By having the correct contact information and relevant details on hand, you can efficiently address any concerns you may have with your Breckwell pellet stove. Whether it’s troubleshooting a problem or obtaining replacement parts, Breckwell’s customer support is there to help you make the most of your pellet stove investment.