Travis Industries Pellet Stove Troubleshooting Guide

Travis Industries has a reputation for manufacturing high-quality pellet stoves. However, even the best stoves can occasionally encounter issues. In this concise troubleshooting guide, we will provide accurate and clear guidance for diagnosing and resolving common problems with Travis Industries pellet stoves. Whether you are a seasoned technician or a new wood stove owner, this guide will help you keep your pellet stove in optimal working condition.

  1. Ignition Problems:

    • Check Power Supply: Ensure that the stove is receiving power. Verify that the power cord is connected, and the power outlet is functioning. Also, make sure the power switch on the stove is in the "on" position.

    • Inspect the Igniter: If the stove fails to ignite, inspect the igniter for visible damage. A faulty igniter may need replacement.

    • Clean the Burn Pot: Soot or ash buildup in the burn pot can prevent proper ignition. Regularly clean the burn pot to ensure it’s free from obstructions.

    • Low Heat Output:

      • Pellet Quality: The quality of pellets significantly affects heat output. Use high-quality, low-moisture pellets that meet the manufacturer’s recommendations.

      • Clean Burn Pot and Heat Exchanger: Soot and ash buildup in the burn pot and heat exchanger can reduce heat output. Regular cleaning is essential.

      • Adjust Airflow: Check the air intake and exhaust settings. Proper adjustment can optimize combustion and heat output. Consult your stove’s manual for guidance.

      • Excessive Smoke or Blackened Glass:

        • Pellet Quality: Poor-quality or damp pellets can lead to excessive smoke. Ensure you’re using the correct type of pellets.

        • Clean Burn Pot and Exhaust Components: Regularly clean the burn pot and exhaust components to prevent soot buildup. A clean stove operates more efficiently.

        • Airflow Adjustment: Properly adjusting the airflow can help achieve complete combustion and reduce smoke production. Consult the stove’s manual for recommended settings.

        • Pellets Not Feeding Properly:

          • Inspect Auger Motor: If pellets are not feeding correctly, inspect the auger motor. It may require cleaning, lubrication, or replacement if it’s malfunctioning.

          • Clean the Pellet Hopper: Ensure the pellet hopper is clean and free of any obstructions. Clumps or debris can hinder pellet flow.

          • Unusual Noises:

            • Examine Moving Parts: Unusual noises may indicate issues with moving parts. Inspect the auger, exhaust blower, and convection blower for obstructions or damage.

            • Proper Lubrication: Lubricate moving parts as per the manufacturer’s recommendations to reduce friction and noise.

            • Error Codes on Control Panel:

              • Refer to Manual: If you encounter error codes on the control panel, consult your stove’s manual for a list of error codes and their meanings. This will help pinpoint the issue.

              Conclusion

              Regular maintenance and effective troubleshooting are key to keeping your Travis Industries pellet stove in optimal working condition. If you encounter persistent issues or are unsure about the cause of a problem, don’t hesitate to consult the stove’s manual or seek professional assistance. With a well-maintained and properly troubleshooted Travis Industries pellet stove, you can continue to enjoy reliable and efficient heating in your home.

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